How do I update my pets microchip details?
Paul
Last Update 2 years ago
Updating the details on your pet’s microchip is simple. If your pet's microchip is registered with us, and you have an account you can update your details by calling us on 0800 023 9384 or through your account HERE
*There may be a charge to change and update your details with us, depending on the subscription you purchased at the time of registration
If your pet's chip is not registered with us you will need to contact the Database Operator that is responsible for your pet.
You can check who the chip is registered with by searching your Microchip Number on our homepage HERE
If you do not know your pet's Microchip number, you will need to have your pet scanned by your local vet/dog warden, and they will be able to provide you with the chip number.
Online Account Change
To change your account details, please head to your "profile" section once you are logged in
